Privacy Policy

Last updated 12 September 2026

Orbit is a location app. Almost everything it does involves data about where people are, which is about as sensitive as personal data gets. This page says exactly what is collected, who can see it, how long it lives and how to get rid of it.

The short version

Who is responsible for your data

Orbit is operated by [legal entity name] of [registered address], United Kingdom, who is the data controller for the personal data described here.

Questions, requests or complaints: support@londonj.co.uk.

What Orbit collects

Everything below is collected because a feature needs it. Nothing is collected speculatively.

DataWhat exactlyWhy
Location Latitude and longitude, the accuracy radius of the fix, speed, heading, and whether you appear still, walking or driving To show you on your circle's map, and to judge whether a fix is good enough to draw at all
Location history A trail of past positions, each with its accuracy, speed and battery level So your circle can replay a day. Kept only as long as you choose, and off entirely if you prefer
Battery Charge percentage and whether the phone is charging To show your circle when a phone is about to die, and to explain gaps in history
Account A user ID, your display name, and your email address if you add one. If you choose Continue with Google, Google gives us the email address and name on that Google account and nothing else — no contacts, no Drive, no access to any other Google service. Continue with Apple gives us the same two things, and if you use Hide My Email we only ever receive Apple's relay address, never your real one To identify you to your circle and let you sign in on a new phone or on the web
Circle data Circle names, invite codes, membership, the places you save (name, position, radius) and events such as arrivals, departures, check-ins, low battery and SOS These are the features
Notification token A push token identifying this installation To deliver alerts. Without it your phone cannot be told about an SOS
Preferences Who you share with, who you have hidden from, which alerts you want, quiet hours, history retention To honour your settings. Your mute list is private to you

What Orbit does not collect. No contacts, no photos, no microphone or camera access, no browsing history, no advertising identifier, no device fingerprint. There is no analytics SDK, no advertising SDK and no crash-reporting SDK in the app.

Background location

Orbit collects location in the background — while the app is closed or not in use — because a family map that only updates when someone opens the app is not a family map. This is the core function of the product.

Background collection happens only while you have location sharing switched on. Turn sharing off and collection stops. On Android a permanent notification is shown the whole time your location is being shared, so it is never happening invisibly.

Who can see your location

The members of the circles you belong to, and no one else. Within that:

If you leave a circle, your last position and your entire location history for that circle are deleted before your membership ends. The people left behind keep no copy.

Who processes data for us

We use a small number of service providers. They process data on our instructions and are not permitted to use it for their own purposes.

ProviderWhat it handlesWhere
Google Firebase Sign-in — including Continue with Google and Continue with Apple — and the database holding positions, circles, places, events and preferences, and push message delivery Servers in the United Kingdom and European Union
Expo Push notification delivery. Receives your push token and the text of an alert United States
Google Maps Map imagery inside the Android app Global
Cloudflare Hosting for this website and the web dashboard Global edge network

Transfers outside the UK are made under the UK International Data Transfer Addendum or equivalent safeguards.

We do not sell your data. Orbit does not sell, rent or share personal data with data brokers, advertisers, insurers or analytics companies, in identifiable or aggregated form. There is no commercial arrangement under which anyone outside the list above receives information about where you have been.

How long it is kept

DataKept for
Your current positionUntil replaced by the next update, erased when you pause, or deleted with your account
Location historyExactly as long as you choose: off, 24 hours, 7 days or 30 days. Expiry is enforced by the database itself, not by us remembering to run something. Shortening the setting deletes anything already older than the new window
EventsUntil the circle or your account is deleted
Account and profileUntil you delete your account
Circles and placesUntil deleted by their members

Deletion is not always instantaneous: expired history is removed by an automated process that usually completes within 24 hours, and backups are overwritten on a rolling basis within 30 days.

Your rights

Under UK data protection law you have the right to:

Several of these are built into the app so you do not have to ask: turning sharing off, hiding from someone, setting history retention, and deleting all of your history from Settings.

For anything else, email support@londonj.co.uk and we will respond within one month. To delete your whole account, see Deleting your account.

If you are unhappy with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk, though we would appreciate the chance to put it right first.

Children

Orbit is designed for families, and children's locations are among the data it handles. It is not directed at children as customers: an account must be set up by someone aged 13 or over, and a child is added to a circle by a parent or guardian, on a device that parent or guardian controls.

Where a child is under 13, the parent or guardian is responsible for consenting on their behalf and for the decision to share that child's location. We ask that families discuss it rather than install it silently — and the app is deliberately built so that the person being located can see they are being located, pause it, and hide from individuals.

How it is protected

No system is perfectly secure. If we discover a breach affecting your rights we will tell you and the Information Commissioner's Office as the law requires.

Changes to this policy

If we change this policy we will update the date at the top, and for anything that materially affects how your location is used we will tell you in the app before it takes effect.

Contact

support@londonj.co.uk