Terms of Service

Last updated 12 September 2026

These terms are between you and [legal entity name], who operates Orbit. By installing or using Orbit you agree to them. If you do not, please do not use it.

Orbit is not an emergency service. The SOS button alerts the people in your circle. It does not contact the police, ambulance, fire service or any emergency dispatcher, and no one is monitoring it on your behalf. In an emergency, call 999 (or your local emergency number). Never rely on Orbit where a delay could cause harm.

1. What Orbit is

Orbit shares the location of people who have chosen to share it, with the other members of their circle. It also records a trail of past positions for as long as each person chooses, raises alerts when someone arrives at or leaves a saved place, and lets anyone send an SOS to their circle.

Orbit is provided free of charge. There is no subscription, no paid tier and no advertising.

2. Your account

Only track people who know and agree. Using Orbit to monitor an adult without their knowledge or consent may be a criminal offence, including under harassment, stalking and controlling-behaviour laws. It is also a straightforward breach of these terms.

You agree that you will not:

Where a child in your care is concerned, you are responsible for deciding whether sharing is appropriate, and for complying with the law that applies to you. We recommend telling them.

4. Acceptable use

You also agree not to:

We may suspend or remove accounts that breach these terms.

5. Accuracy and availability

Orbit reports location as accurately as the device and its surroundings allow, and it tells you how accurate each position is rather than presenting every fix as certain. Even so:

Orbit is provided "as is" and "as available". We do not warrant that it will be uninterrupted, error-free, or that any position, alert or history is accurate or complete. Do not use Orbit as the only means of knowing whether someone is safe.

6. Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else which cannot lawfully be limited.

Subject to that, and because Orbit is provided free of charge, we are not liable for any indirect or consequential loss, loss of profit, loss of data, or loss arising from reliance on a position, alert, absence of an alert, or item of location history. Our total liability to you in connection with Orbit is limited to £100.

If you are a consumer, you have legal rights that these terms do not affect.

7. Changes to the service

We may change, suspend or discontinue Orbit, in whole or in part, at any time. If we discontinue it we will give reasonable notice in the app where we can, so you have time to export or delete anything you want to keep.

8. Ending it

You may stop using Orbit and delete your account at any time. We may suspend or end your access if you breach these terms, or if we stop providing the service.

9. Privacy

How we handle personal data is set out in the Privacy Policy, which forms part of these terms.

10. Changes to these terms

We may update these terms. The date at the top will change, and for material changes we will tell you in the app before they take effect. Continuing to use Orbit after that means you accept the new terms.

11. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere in the UK, you may bring proceedings in your local courts.

12. Contact

support@londonj.co.uk